Public Transport Services
"A survey of passenger flow on public transport in Krasnoyarsk with the further development of the standard service quality of public passenger transport"
A comprehensive inspection of passenger flows on all kinds of urban land passenger transport was performed, which allowed to identify the main passenger flow and the correspondence of the population and to determine the technical and operational performance of individual routes and route network. Based on the results the estimation of the quality of passenger service and proposals for the improvement of public passenger transport were introduced. For the first time the standard of quality services to the public urban passenger transport was introduced (the project), which is part of the regulatory framework of the municipality, containing the requirements for the managing, implementation and monitoring of activities in the field of transport service of Krasnoyarsk.